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IT Services and Support

DIT provides a number of different services to support our campus's academic, instructional, and technological needs. These include IT live support, provided online and over the phone by the DIT Service Desk, and in-person at Terrapin Tech. Classroom Technology Support is provided to 336 classrooms across 41 on-campus buildings. DIT also supports IT self-service through regular updates to support articles, service catalog articles, and trainings.

Integrated Academic Tools

In addition to the core academic technologies, DIT offers a range of tools that can be integrated into ELMS-Canvas or other platforms. These tools are designed to promote student engagement through mobile polling and online discussions, facilitate methods of assessment for instructors, empower students to showcase their work through e-portfolios, and provide accessibility solutions to UMD community members.

Core Academic Technology Tools

Core academic technology tools serve key aspects of the instructional learning environments for the majority of students and instructors. On a daily basis, over 30,000 students and 2,000 instructors log into ELMS-Canvas, UMD's Learning Management System, Zoom supports video conferencing and recording for over 3,000 online meetings, and members of the UMD community watch over 1,500 hours of online video lectures in Panopto.

Portrait of Jesse Galve

Jesse Galve

Director, Student Product Owner, Elevate Program
Portrait of Kim Colbert

Kim Colbert

Director, Human Capital Management Product Owner, ERP
Portrait of Sam Porter

Sam Porter

Director, Educational Technology
Portrait of Chris Wilkins

Chris Wilkins

Assistant Vice President for Enterprise Resource Planning
January 22, 2024

Implementing Accommodations Online

In this webinar, we will give an overview on how to implement the most common accommodations such as extended time for exams and professional captioning using ELMS-Canvas.

View Event Details for Implementing Accommodations Online
January 18, 2024

ELMS-Canvas Accessibility Tools

In this webinar, we will explore a variety of tools for improving the accessibility and usability of content that are readily available in ELMS-Canvas.

View Event Details for ELMS-Canvas Accessibility Tools
January 18, 2024

Ally Overview

Please join us for an overview of Ally, the new ELMS-Canvas accessibility tool. Topics will include: Alternative formats of course content available for your students. Instructor feedback and guidance of accessibility issues in course content.

View Event Details for Ally Overview
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