Keep in Touch
Keep in touch with the Division of IT! Feedback from and communication with UMD community members helps us to provide the services students, faculty, researchers, and staff members need to succeed in their goals.
Report an Issue
If you experience a service interruption or a problem using a UMD IT resource, please let us know by contacting the IT Service Desk!
Join a Community of Practice
Communities of Practice (CoPs) are groups of UMD professionals who share information, experiences, and ideas related to a particular IT topic in support of the university’s missions.
UTCC's goal is to improve communication and increase collaboration among the various people and units responsible for providing IT support, infrastructure, and administrative services throughout the university. It focuses on IT issues that exist on the College Park campus, but maintains an awareness of how system-wide issues may affect campus. The Google Group is used to communicate with the committee. To join the group, visit the UMD-UTCC group page and click "Join Group." Information about upcoming meetings, agendas, and other items of interest are sent to this list.
The Learning Technologies Community of Practice helps bring together partners in the UMD community who support instructional design and instructional technology via monthly virtual meetings and the LTCoP ELMS space. To join and access the space, email elms@umd.edu.
The Research Computing and Research Data Community is open to all practitioners: investigators, research support staff, IT staff, and students. The community enhances understanding of technology that is in-use and in-demand, provides a platform to learn from each other about methods and practices, and creates talent pipelines for research computing professionals. The group meets regularly, and participants present on research and research technology topics.
Join the Group
View Previous Meeting Materials (Members Only)
Google Cloud offers compute, storage, big data, and machine learning services. DIT hosts a growing Google Cloud Community of Practice to share information about Google Cloud at UMD and upcoming training sessions and to allow Google Cloud users to collaborate around questions and best practices. If you're interested, visit our GCP Community of Practice page and ask to join our Google Space.
The Classroom Support Operations Committee (CSOC) solicits faculty input and feedback in determining classroom needs, and provides a multi-tiered system of technology support. CSOC is chaired by Jennifer Riggs representing the Office of the Registrar.
The Call Center Community of Practice allows UMD call center professionals the opportunity to work together to improve the performance, experience, and efficiency of the university’s contact centers. We bring together call center practitioners to explore methods of service delivery that improve customer experience. Our mission is to share information and news, identify contact center best practices, and evaluate evolving contact center technologies. If you're interested in joining us, visit our Call Center Community of Practice page and ask to join our Google Space.
The Project Management Community of Practice provides the greater UMD project management community a forum to share information, methodologies and common challenges. We discuss easy-to-consume actionable knowledge and invest in a community of individuals that find value in the project management practicum. The group meets virtually via Zoom bimonthly, on the first Tuesday of even months: February, April, June, etc. To join, complete the Project Management CoP Interest Form.