UMD URL Shortener Service Update
The go.umd.edu URL shortener service for UMD faculty, staff, and students transitioned from Bit.ly to a UMD-hosted service in May 2024.
Terrapin Tech Has a New Location
Beginning August 20, 2024, UMD community members can get in-person customer support services in 0100 Patuxent Building.
Explore the Academic Technology in Your Classroom
Are you teaching in any of our 335 General Purpose Classrooms? Join the DIT Classroom Support team to “kick the tires” of the classroom AV systems before the semester begins.
View Event Details for Explore the Academic Technology in Your ClassroomExplore the Academic Technology in Your Classroom
Are you teaching in any of our 335 General Purpose Classrooms? Join the DIT Classroom Support team to “kick the tires” of the classroom AV systems before the semester begins.
View Event Details for Explore the Academic Technology in Your Classroom

Connect to the UMD Network
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Academic Technology Tool Changes
Service offerings for several academic technologies are changing before the Fall 2024 semester.
Services
EPCI partners with departments and colleges within the University of Maryland to:
- Improve organizational efficiency and effectiveness
- Plan and support the execution of mission-critical projects
- Build consensus and identify solutions for complex problems
Services offerings include:
Enterprise Planning and Continuous Improvement
About Us
The Enterprise Planning and Continuous Improvement (EPCI) unit within the Division of Information Technology was established in 2015 with the purpose of providing enterprise planning and analytical support to the Division of IT and the broader campus. Since our inception, the team has grown to include experts in process improvement, change management, and project management. Our goal is to enable the Division of IT and greater University of Maryland community to achieve organizational efficiency and effectiveness.