Through the Spring 2022 semester, there will be a scheduled outage for each campus building when it will lose network connectivity for 15-20 minutes while building network connections are upgraded.

During the Fall 2021 and Spring 2022 semesters, the university is making some changes to the student email environment to ensure that the TERPmail and UMD Gmail systems are used for official communications to undergraduate and graduate students. These changes will prevent situations that have occurred in the past where university information was not delivered to some students who had their university email delivered to inactive non-university accounts.

Many UMD IT services will be intermittently unavailable on August 1 between 8 a.m. and 4 p.m.

University of Maryland community members can now enter their preferred display name and pronouns in the UMD Zoom platform. These options are available on the Zoom Profile page, and instructions are provided in this support article: Change Your Display Name and Add Pronouns in Zoom.   Note that the chosen display name and pronouns will be retained rather than being mapped every time the user signs into Zoom using the UMD Central Authentication System (CAS).  

UMD’s current Cisco AnyConnect virtual private networking (VPN) service will be retired on October 15, 2021. Its replacement is GlobalProtect VPN, which is now available to UMD community members. If you use UMD's VPN service, we encourage you to switch as soon as possible!

The University of Maryland’s centrally provided Webex Web Conferencing service will be discontinued June 15, 2022. The service has provided video and audio conferencing for university community members for several years, but given the fiscal constraints of continued state budget cuts, it is not prudent to continue paying for multiple overlapping services.

Division of IT offices — including Campus Information Services (301.405.1000), the Service Desk (301.405.1500), Classroom Support (301.405.2500), and Terrapin Tech (McKeldin Library) — will be closed Monday, July 5, 2021 in observance of Independence Day. Offices will reopen according to regular or summer hours of operation on Tuesday, July 6. Additional service modifications are listed below.

Division of IT offices will be closed Friday, June 18, 2021 in observance of Juneteenth. We will reopen on Monday, June 21, 2021. Additionally, there will be intermittent service outages of many UMD IT services on Sunday, June 13 between 8 a.m. and 2 p.m. Additional service modifications for June are listed below.

The Division of IT will be performing system maintenance on Sunday, June 13, 2021. Between 8 a.m. and 2 p.m., the services listed below will be intermittently unavailable:

Division of IT offices will be closed Monday, May 31, 2021 in observance of Memorial Day. We will reopen on Tuesday, June 1, 2021. Additional service modifications for May are listed below. IT Service Desk (301.405.1500) and Campus Information Services (301.405.1000) The Service Desk call center will be closed on Sunday, May 9 in observance of Mother's Day. The Service Desk call center will also be closed on Monday, May 31 in observance of Memorial Day.