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DIT Strategic Plan 2019-2024

Empowering Effectiveness, Innovation, and Collaboration

To focus and prioritize DIT’s efforts, we developed a strategic plan. Through many sessions, a broad team of DIT professionals compiled input from faculty, students, staff, and business partners to build a plan that will guide our decisions during 2019-2024.

After UMD released Fearlessly Forward: In Pursuit of Excellence and Impact for the Public Good, The University Of Maryland Strategic Plan in 2022, we developed an addendum to our strategic plan laying out new planned actions that DIT will complete in support of the university’s strategic plan. 


Background

The development of this plan occurred in partnership with university community members. To develop a plan that was factual and feasible, we sought input about their perceptions of DIT, what our customers need from us, and how they think those needs will be changing in the future. Over several months, we held 14 listening sessions with different stakeholders and engaged closely with UMD community members to learn what is working for them and what can we do to expand and improve the quality of the IT services we offer.

Overall, we connected with more than 300 campus leaders, administrators, students, faculty members, and staff. Feedback and suggestions were solicited through more than 30 sessions with the UMD community and input was also received from other stakeholders, including peer institutions and corporate partners.

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