The Division of Information Technology wishes you a restful Winter Break and productive new year.
Some services will have modified hours during Winter Session. Details are below.
Additionally, most of the division, including the Service Desk, Terrapin Tech, and Campus Information Services (301.405.1000) will be closed on Monday, January 20, 2025 in observance of Dr. Martin Luther King, Jr. Day.
IT Service Desk (301.405.1500) and Campus Information Services (301.405.1000)
The Service Desk call center will operate with reduced winter hours Tuesday, December 10 through Sunday, January 26. The reduced hours will be 8 a.m.-5 p.m. Monday-Friday and noon-4 p.m Saturday and Sunday.
Normal business hours (8 a.m.-10 p.m. Monday-Thursday, 8 a.m.-6 p.m. Friday, noon-4 p.m. Saturday-Sunday) will resume on Monday, January 27.
Classroom Support
Classroom Support Winter business hours will be in effect Thursday, January 2 through Friday, January 24: Monday-Thursday 7:30 a.m.-7:30 p.m., Friday 7:30 a.m.-4:30 p.m.
Terrapin Tech
Terrapin Tech (Patuxent Building--walk-in computer support) will operate with reduced winter hours Thursday, January 2 through Friday, January 24. Winter hours will be 8:30 a.m.-4:30 p.m. Monday-Friday.
Normal business hours (8:30 a.m.-5 p.m. Monday-Friday) will resume on Monday, January 27.
Production Services
CICS - service for MVS users:
- Saturday, January 18 – normal Saturday service
- Sunday, January 19 – normal Tech Support Sunday
- Monday, January 20 – normal holiday service
Questions should be directed to the Service Desk at 301.405.1500.