The Division of Information Technology wishes you a restful Winter Break and productive new year.
Some services will have modified hours during Winter Session. Details are below.
Additionally, most of the division, including the Service Desk, Terrapin Tech, and Campus Information Services (301.405.1000) will be closed on Monday, January 15, 2024 in observance of Dr. Martin Luther King, Jr. Day.
IT Service Desk (301.405.1500) and Campus Information Services (301.405.1000)
The Service Desk call center will operate with reduced winter hours Tuesday, December 12 through Tuesday, January 23. The reduced hours will be 8 a.m.-6 p.m. Monday-Friday and noon-4 p.m Saturday and Sunday.
Normal business hours (8 a.m.-10 p.m. Monday-Thursday, 8 a.m.-6 p.m. Friday, noon-4 p.m. Saturday-Sunday) will resume on Wednesday, January 24.
Classroom Support
Classroom Support winter business hours will be in effect Tuesday, January 2 through Tuesday, January 23: Monday-Thursday 7:30 a.m.-7:30 p.m., Friday 7:30 a.m.-4:30 p.m.
Terrapin Tech
Terrapin Tech (Edward St. John Learning & Teaching Center--walk-in computer support) will operate with reduced winter hours Wednesday, December 20 through Tuesday, January 23. Winter hours will be 8:30 a.m.-4:30 p.m. Monday-Friday.
Normal business hours (8:30 a.m.-8 p.m. Monday-Friday) will resume on Wednesday, January 24.
Production Services
CICS - service for MVS users:
- Saturday, January 13 – normal Saturday service
- Sunday, January 14 – normal Tech Support Sunday
- Monday, January 15 – normal holiday service
Questions should be directed to the Service Desk at 301.405.1500.