The Division of Information Technology wishes you a restful Winter Break and productive new year.
DIT offices will be closed Tuesday, December 24 through Wednesday, January 1. We will reopen on Thursday, January 2, 2025. In addition, some services will have modified hours leading up to the break (including some for finals week).
IT Service Desk (301.405.1500) and Campus Information Services (301.405.1000)
The Service Desk call center will operate with reduced winter hours Tuesday, December 10 through Sunday, January 26. The reduced hours will be 8 a.m.-5 p.m. Monday-Friday and noon-4 p.m Saturday and Sunday.
On Tuesday, December 24, Wednesday, December 25, Tuesday, December 31, and Wednesday, January 1, and Monday, January 20, the Service Desk and Campus Information will be closed.
Additionally, Thursday, December 26 through Monday, December 30, the Service Desk and Campus Information will be open noon-4 p.m.
Normal business hours (8 a.m.-10 p.m. Monday-Thursday, 8 a.m.-6 p.m. Friday, noon-4 p.m. Saturday-Sunday) will resume on Monday, January 27.
Classroom Support
Classroom Support will operate with reduced hours leading up to Winter Break:
- December 10 (Reading Day): 7:30 a.m. - 4:30 p.m.
- December 11-14: 7:30 a.m. - 7:30 p.m.
- December 15: Closed
- December 16-17: 7:30 a.m. - 7:30 p.m.
- December 18-24: Closed
Winter business hours resume on Thursday, January 2 and run through Friday, January 24: Monday-Thursday 7:30 a.m.-7:30 p.m., Friday 7:30 a.m.-4:30 p.m.
Terrapin Tech
Terrapin Tech (Patuxent Building--walk-in computer support) will operate with reduced finals hours Tuesday, December 10 through Monday, December 23. The reduced hours will be 8:30 a.m.-4:30 p.m. Monday-Friday. In addition, Terrapin Tech will operate with reduced winter hours Thursday, January 2 through Friday, January 24. Winter hours will be 8:30 a.m.-4:30 p.m. Monday-Friday.
Terrapin Tech will be closed Tuesday, December 24-Wednesday, January 1 and Monday, January 20.
Normal business hours (8:30 a.m.-5 p.m. Monday-Friday) will resume on Monday, January 27.
Production Services
CICS - service for MVS users:
- Tuesday, December 24 - normal holiday service
- Wednesday, December 25 - normal holiday service
- Thursday December 26 - normal holiday service
- Friday December 27 - normal holiday service
- Saturday, December 28 - normal Saturday service
- Sunday, December 29 - normal Sunday service
- Monday, December 30 - normal holiday service
- Tuesday, December 31 - normal holiday service
- Wednesday January 1 - normal holiday service
Questions should be directed to the Service Desk at 301.405.1500.