Division of IT offices will be closed Wednesday-Friday, November 22-24 for the university's Thanksgiving break. Offices will reopen on Monday, November 27, 2023.
Additional service modifications are listed below.
Campus Information (301.405.1000)
Campus Information will operate with reduced hours on Tuesday, November 21 (8 a.m.-5 p.m.). Additionally, Campus Information will operate 10 a.m.-2 p.m. Wednesday, November 22 and noon-4 p.m. Friday, November 24-Sunday, November 26. It will be closed Thursday, November 23.
Service Desk (301.405.1500) and Terrapin Tech (0398 Edward St. John Learning and Teaching Center)
The Service Desk call center will operate with reduced hours on Tuesday, November 21 (8 a.m.-5 p.m.). Additionally the Service Desk will operate 10 a.m.-2 p.m. Wednesday, November 22 and noon-4 p.m. Friday, November 24-Sunday, November 26. It will be closed Thursday, November 23.
Terrapin Tech (in-person IT support) will operate with reduced hours on Tuesday, November 21 (8:30 a.m.-5 p.m.). It will be closed Wednesday-Friday and reopen according to regular hours on Monday, November 27.
Classroom Support Office (301.405.2500)
The Classroom Support office will close at 5 p.m. on Friday, November 17 and reopen at 7:30 a.m. on Monday, November 27.
Production Services
CICS - Mainframe MVS production and Control-M:
- Wednesday -- normal holiday service
- Thursday -- normal holiday service
- Friday -- normal holiday service
- Saturday -- normal weekend service
- Sunday -- normal weekend service
Questions should be directed to the Service Desk at 301.405.1500.