Division of IT offices will be closed Monday-Tuesday, March 18-19, 2024. We will reopen on Wednesday, March 20, 2024.
There may be outages of some IT services 4 a.m. through 8 p.m. Sunday, March 17 for disaster recovery testing.
Additional service modifications are listed below.
IT Service Desk (301.405.1500) and Campus Information Services (301.405.1000)
The Service Desk and Campus Information Services call center will have the following schedule during Spring Break:
- March 16-19: open noon-4 p.m.
- March 20-22: open 8 a.m.-5 p.m.
- March 23-24: open noon-4 p.m.
Regular hours will resume Saturday, March 23.
Terrapin Tech
Terrapin Tech (ground floor Edward St. John Learning and Teaching Center--walk-in support) will close at 4:30 p.m. on Friday, March 15 and will have the following additional schedule alterations during Spring Break:
- March 16-19: closed
- March 20-22: open 8:30 a.m.-4:30 p.m.
- March 23-24: closed
Regular hours will resume Monday, March 25.
Classroom Support Office (301.405.2500)
The Classroom Support office will close at 5 p.m. on Friday, March 15 and will be closed March 16-24.
Production Services
CICS - service for MVS users:
- Sunday, March 17 - normal Sunday Service
- Monday, March 18 and Tuesday, March 19 - normal holiday service
- All other days - normal service
Production Control
Production Control will be closed Monday, March 18 and Tuesday, March 19. If you have an emergency during the break, please contact Computer Operations (301-405-1093) and they will contact the on-call person if needed.
Questions should be directed to the Service Desk at 301.405.1500.