Division of IT offices will be closed Monday, October 13, 2025. We will reopen on Tuesday, October 14, 2025.
Additional service modifications are listed below.
IT Service Desk (301.405.1500) and Campus Information Services (301.405.1000)
The Service Desk and Campus Information Services call center will have the following schedule during Fall Break:
- October 11-12: open noon-4 p.m.
- October 13: closed
- October 14: open 8 a.m.-5 p.m.
Regular hours will resume Wednesday, October 15.
Terrapin Tech
Terrapin Tech (PTX 0100-walk-in support) will have the following schedule during Fall Break:
- October 11-13: closed
- October 14: open 8:30 a.m. - 4:30 p.m.
Regular hours will resume Wednesday, October 15.
Classroom Support Office (301.405.2500)
The Classroom Support office will close at 5 p.m. on Friday, October 10 and will be closed October 13-14.
Regular hours will resume Wednesday, October 15.
Production Services
CICS - service for MVS users:
- Monday, October 13 - normal holiday service
Production Control
Production Control will be closed Monday, October 13. If you have an emergency during the break, please contact Computer Operations (301-405-1093) and they will contact the on-call person if needed.
Questions should be directed to the Service Desk at 301.405.1500.