EDUCAUSE 2024 Survey Results
Assessing the Use of Technology at UMD
Every year, the Division of Information Technology (DIT) within the University of Maryland (UMD) administers technology experience surveys developed by EDUCAUSE, a national nonprofit association centered on the intersection of technology and higher education. In 2024, a student survey was administered to 8,000 UMD students, and a parallel faculty survey was administered to 1,000 UMD instructors of record. This report summarizes the findings from those surveys.
UMD represents many things to many people, whether it’s an affordable option for higher education, a leader in teaching and learning innovation, a technological research hub, or a foundation for developing key workforce competencies. A large part of this year’s surveys addresses the roles that technology plays in helping students and instructors realize their educational and professional goals, no matter what UMD means to them. In some areas, such as making course materials readily available to students, technology services and supports have become indispensable. In others, such as providing student data to inform instruction, technology still plays only a secondary role to traditional mechanisms of student feedback.
Other sections of this year’s surveys offer new updates on students’ and instructors’ experiences and attitudes around evolving concerns in higher education technology. A section on generative AI (GenAI) provides a look at how the use and perception of these tools may have changed in only a semester since the campus-wide survey on GenAI was conducted in Spring 2024. Finally, added insights regarding students’ and instructors’ experiences with in-person, online, and hybrid learning show how modality preferences and expectations have developed in recent years.