Terrapin Tech Laptop/Computer Repair: Open in the Edward St. John Learning and Teaching Center (ESJ) by appointment for pickup and dropoff. Zoom consultation sessions are also available.

Retail Store Location: CLOSED - Check back for info about when our store will re-open.

Website and Email Order Shipping Time: Delivery may be delayed several weeks.

  • Due to the ongoing Coronavirus crisis, Terrapin Tech web and email orders may be affected by shipping delays.
  • In addition, some of our vendors are experiencing supply chain problems that are leading to further shipping delays for some devices.
  • Due to campus-wide Procurement and Strategic Sourcing regulations, departmental purchases can be either:
    • shipped to central receiving at the Severn Building and picked up there by appointment
    • shipped to Terrapin Tech and picked up there by appointment
    • shipped to a UMD location
  • Personal purchases can be shipped directly to your home in the state of Maryland or to Terrapin Tech in ESJ and picked up by appointment. Out-of-state personal shipments may be delayed.

Dell Virtual Consultations: Our UMD Dell representative, Shaunesi DeBerry, can help our customers figure out the perfect device for them and learn about the interesting features that Dell products have. Available hours are Monday and Wednesday 8 a.m.-1 p.m., Tuesday and Thursday 2-7p.m., and Friday 8 a.m.-1 p.m. Use the password Dell2020. Start a consultation.

McKeldin Library Room


Terrapin Tech is a DIT service provided for the University of Maryland, College Park.

McKeldin Library Room 1221 (first floor, straight back past the circulation desk and to the left)
7649 Library Lane
College Park, MD 20742
Directions and Parking

Closed during UMD campus limited access period--online shop is open (see below)


Phone: 301.314.7000


Shop for Latest Products


Shop for the latest Apple and Dell products and take advantage of exclusive educational discounts. From computers and tablets to accessories, our staff will work with you to find the technology that best suits your needs. We also offer extended service plans and extra benefits for customers, like on-campus support and loaner laptops to use when a computer needs to be repaired. Select models are displayed in-store, stop by to check them out!

Shop Online

Download Software from Terpware


Download software through TERPware -- many packages are available at no cost for University of Maryland, College Park students, faculty, and staff. Popular products like Microsoft Office, Adobe Creative Cloud, and more are available for institutional, work-at-home, and personal use. Do it yourself online or let our technicians assist you with installing and configuring your software.

Certified Tech Support


Certified techs are on hand to assist you with your computer problems. Our experts can assist you with software installations, data backups, virus removals, and more. Terrapin Tech is also an authorized service provider for Apple and Dell, and can perform warranty repairs for those products. Terrapin Tech's services are only available to current faculty, staff, students, and affiliates of the University of Maryland, College Park. We are unable to offer support to other visitors.

What's New? Deals, events, news, and announcements


  • Back-to-School Specials - Get a $100 rebate with the purchase of a qualifying Dell. And when purchasing a qualifying Mac, you can get $159 off any AirPods, including AirPod Pro (which means for the base model, you only pay sales tax)!


  • Now you can shop based on your major in our online store!


Shop Online for Dell Models