Terrapin Tech Laptop/Computer Repair: Open in the Edward St. John Learning and Teaching Center (ESJ) by appointment for pickup and dropoff. Zoom consultation sessions are also available.
Retail Store Location: CLOSED - Check back for info about when our store will re-open.
Website and Email Order Shipping Time: Delivery may be delayed several weeks.
- Due to the ongoing Coronavirus crisis, Terrapin Tech web and email orders may be affected by shipping delays.
- In addition, some of our vendors are experiencing supply chain problems that are leading to further shipping delays for some devices.
- Due to campus-wide Procurement and Strategic Sourcing regulations, departmental purchases can be either:
- shipped to central receiving at the Severn Building and picked up there by appointment
- shipped to Terrapin Tech and picked up there by appointment
- shipped to a UMD location
- Personal purchases can be shipped directly to your home in the state of Maryland or to Terrapin Tech in ESJ and picked up by appointment. Out-of-state personal shipments may be delayed.
Dell Virtual Consultations: Our UMD Dell representative, Shaunesi DeBerry, can help our customers figure out the perfect device for them and learn about the interesting features that Dell products have. Available hours are Monday and Wednesday 8 a.m.-1 p.m., Tuesday and Thursday 2-7p.m., and Friday 8 a.m.-1 p.m. Use the password Dell2020. Start a consultation.