The Division of Information Technology offers a wide range of services, including phones, email, network access, Wi-Fi, classroom and instructional technology, programming and support for administrative computing systems like Testudo and Payroll and Human Resources, and more. We provide tech support, ways to get computers and software, and resources to help learn to use them. We even offer consulting services related to technology use, business processes, project planning, software development, server operations, data security, and more.
While keeping all of these services running gives us lots to do on a daily basis, the actual purpose of these resources, and everything DIT staff members do, is to help University of Maryland students, faculty, administrators, staff, and researchers achieve their goals -- the ones they have now and the future ones that will come about. Contributing to the learning, teaching, research, innovation, planning, and day-to-day activities that happen at the university is an honor and we are proud to do it.
To help us continue improving how we partner with and support the university community, we are engaging in a new strategic planning process. To develop a strategic plan that is truly helpful, we need input from university community members of all sorts -- about DIT, what you need from us, and how you think those needs will be changing in the future. During the next months, we are going to hold listening sessions with different stakeholders and engage closely with UMD community members to learn what is working for them and what can we do to expand and improve the quality of the IT services we offer.