Leadership Letters

Serving University Aspirations

Jeff Hollingsworth, Vice President and CIO

The Division of Information Technology offers a wide range of services, including phones, email, network access, Wi-Fi, classroom and instructional technology, programming and support for administrative computing systems like Testudo and Payroll and Human Resources, and more. We provide tech support, ways to get computers and software, and resources to help learn to use them. We even offer consulting services related to technology use, business processes, project planning, software development, server operations, data security, and more.

While keeping all of these services running gives us lots to do on a daily basis, the actual purpose of these resources, and everything DIT staff members do, is to help University of Maryland students, faculty, administrators, staff, and researchers achieve their goals -- the ones they have now and the future ones that will come about. Contributing to the learning, teaching, research, innovation, planning, and day-to-day activities that happen at the university is an honor and we are proud to do it.

To help us continue improving how we partner with and support the university community, we are engaging in a new strategic planning process. To develop a strategic plan that is truly helpful, we need input from university community members of all sorts -- about DIT, what you need from us, and how you think those needs will be changing in the future. During the next months, we are going to hold listening sessions with different stakeholders and engage closely with UMD community members to learn what is working for them and what can we do to expand...

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-- From UMD faculty, students, and staff

Investing in Knowledge (and How We Manage It): Lessons Learned from ServiceNow's 2018 Conference

By: Leighanne Ellis, DIT Knowledge Management Team Lead

Benjamin Franklin said that "an investment in knowledge pays the best interest." I rather agree with him. I may be a bit biased though: My work is in Knowledge Management, and I am the team lead. To say that I am invested in learning and...

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-- IT service news and tips


Six Ways Video and Audio Can Improve Learning--ATI Media Studio Resources Can Help

Are you seeking new ways to engage your students? Adding audio and video elements to the traditional classroom (and to the online one) can improve learning and make things more interesting. The Academic Technology and Innovation (ATI) Media Studio,...

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IT Insiders

Student Scholarship Opportunity From Adobe, Inc.
If you teach or mentor design students (or students who are highly creative and digitally expert), Adobe is offering a new scholarship and mentorship opportunity. 10 annual scholarships are being offered, up to $25,000 per year, to enrolled students or to new college applicants. Find out more and please spread the word to your students!

Free Instructional Technology Workshops for Faculty
Are you trying to “up” your ELMS course design and management game? Interested in clickers or web conferencing? Curious about exploring strategies and tools for promoting student engagement? The DIT Learning Technology Institute is hosting free workshops in the Edward St. John Center for Learning and Teaching between January 21 and 30. Review workshop descriptions and register (at least 24 hours ahead of time).

MLK Holiday and Scheduled IT Services Outages
Much of DIT, including the Service Desk, Terrapin Tech, Campus Information Services (301.405.1000), and Classroom Support will be closed on Monday, January 20, 2020 in observance of Dr. Martin Luther King, Jr. Day. Additionally, there will be outages of several IT services 8 a.m. Sunday, January 19 through 8 p.m. Monday, January 20.