Leadership Letters

Serving University Aspirations

Jeff Hollingsworth, Vice President and CIO

The Division of Information Technology offers a wide range of services, including phones, email, network access, Wi-Fi, classroom and instructional technology, programming and support for administrative computing systems like Testudo and Payroll and Human Resources, and more. We provide tech support, ways to get computers and software, and resources to help learn to use them. We even offer consulting services related to technology use, business processes, project planning, software development, server operations, data security, and more.

While keeping all of these services running gives us lots to do on a daily basis, the actual purpose of these resources, and everything DIT staff members do, is to help University of Maryland students, faculty, administrators, staff, and researchers achieve their goals -- the ones they have now and the future ones that will come about. Contributing to the learning, teaching, research, innovation, planning, and day-to-day activities that happen at the university is an honor and we are proud to do it.

To help us continue improving how we partner with and support the university community, we are engaging in a new strategic planning process. To develop a strategic plan that is truly helpful, we need input from university community members of all sorts -- about DIT, what you need from us, and how you think those needs will be changing in the future. During the next months, we are going to hold listening sessions with different stakeholders and engage closely with UMD community members to learn what is working for them and what can we do to expand...

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-- From UMD faculty, students, and staff
Voices

Investing in Knowledge (and How We Manage It): Lessons Learned from ServiceNow's 2018 Conference

By: Leighanne Ellis, DIT Knowledge Management Team Lead

Benjamin Franklin said that "an investment in knowledge pays the best interest." I rather agree with him. I may be a bit biased though: My work is in Knowledge Management, and I am the team lead. To say that I am invested in learning and...

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-- IT service news and tips

Connections

Six Ways Video and Audio Can Improve Learning--ATI Media Studio Resources Can Help

Are you seeking new ways to engage your students? Adding audio and video elements to the traditional classroom (and to the online one) can improve learning and make things more interesting. The Academic Technology and Innovation (ATI) Media Studio,...

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IT Insiders

Terrapin Tech Expo
DIT will host its fourth Terrapin Tech Expo (and first virtual one) on October 28, 2020 to show off some of what we can do for university community members! The expo showcases resources from the Division of IT as well as some of the commonly used vendors such as Dell, Apple, LinkedIn Learning, and more. Learn more or attend the expo.

IT Security Training
A reminder that all faculty and staff are required to complete “Defending Your Shell” training before December 22, 2020. The material is broken up into five modules with corresponding quizzes that can be completed at your convenience. It takes approximately 60 minutes to complete the full series. Get started.

Project Elevate November Campus Presentation
UMD is in the process of modernizing our aging computing systems. Testudo/SIS, PHR, and Kuali system users will be most impacted by this necessary transition. The Elevate Project at UMD will change the way the university does business, improve the user experience for all of us, and align our technology to the future. Attend a campus-wide information session delivered via Zoom Wednesday, November 11, 9-10 a.m. Advance registration with a UMD email is required.