Leadership Letters

Delivering the Vision

UMD students, faculty, and staff cultivate fearless ideas every day. The Division of IT strives to help you achieve your vision by providing secure, stable and modern systems and services. We also aim to make our services and information easy to request, access, and use. To support these goals, we have reinvented the way university community members engage with our division resources and support services.

We are pleased to introduce this new website, which is designed to be service-focused and architected to make it easy for you to find the services we provide, get support while using the services, report a problem when the services may not be working properly, or give us feedback as to how we can improve. Details about each service, such as who may use it, how to access it, and when it is available, are provided in the service catalog, which has been arranged into new categories and is also filterable by campus audience. Many catalog items have also become self-service, with the activation process automated through the catalog. Additionally, each catalog item is linked to our IT Library, which features new collections and houses more than 1,000 articles featuring how-tos and other information.

The new website also offers opportunities for community members to participate in creating the future of IT at UMD. You can submit your ideas and provide feedback about potential future system and service enhancements, learn about our governance groups and advisory partners, and discover IT communities of practice you may want to join.

You can also get information about IT security, peek into projects in progress, and see analytics about IT services and...

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-- From UMD faculty, students, and staff

What Makes Terrapin Tech Special?

By: Michael Hooker, Manager, Terrapin Tech

Terrapin Tech quietly turned 11 years old in November 2017. The store has been a fixture on campus during that time. We’ve experienced a few changes over the years, but we’ve never strayed from our purpose: providing...

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-- IT service news and tips


UMD IT Resources and Access After Graduation

Soon-to-be-graduates! Congratulations from the Division of IT, and we wish you the best of luck in your endeavors after college. Whatever those may be, we hope you remember fondly your time at Maryland. While at Maryland, you may have used TERPmail, downloaded software from TERPware, and visited Terrapin Tech. Whether you’ve done all of these or none of these, we’re here to tell you what...

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IT Insiders

ELMS Course Templates
A set of ELMS-Canvas course templates is available to faculty in the new Canvas Commons. Templates accommodate different course design strategies, are accessible, and range in complexity from a basic structure to a framework that can support fully online instruction. Learn more about Canvas Commons and ELMS templates in the DIT Service Catalog. Learning technology designers are also available to assist faculty or departments with the development of customized ELMS course templates. Email ltdesign@umd.edu for support.

New Gmail Features Available to Try
You can sample some new Gmail features that will be coming to all UMD Google (and TERPmail) accounts in August 2018! Features include more integration between Gmail, Google Calendar, and Google Keep; enhanced Task functionality; new inbox views and functionality; and more. You can try the new features by logging into your UMD Google Gmail, clicking the Settings (gear) icon, and choosing “Try the new University of Maryland, College Park mail.” Get more details in this overview video.

Google Sign-in Screens Updated
Starting June 14, you may notice a new look for the Google sign in screen. You may see this when signing in to any Google service, such as Gmail, Calendar, Drive, and so on. For more information, read this G Suite Updates blog post.