Leadership Letters

Delivering the Vision

By Eric Denna, Vice President and CIO

UMD students, faculty, and staff cultivate fearless ideas every day. The Division of IT strives to help you achieve your vision by providing secure, stable and modern systems and services. We also aim to make our services and information easy to request, access, and use. To support these goals, we have reinvented the way university community members engage with our division resources and support services.

We are pleased to introduce this new website, which is designed to be service-focused and architected to make it easy for you to find the services we provide, get support while using the services, report a problem when the services may not be working properly, or give us feedback as to how we can improve. Details about each service, such as who may use it, how to access it, and when it is available, are provided in the service catalog, which has been arranged into new categories and is also filterable by campus audience. Many catalog items have also become self-service, with the activation process automated through the catalog. Additionally, each catalog item is linked to our IT Library, which features new collections and houses more than 1,000 articles featuring how-tos and other information.

The new website also offers opportunities for community members to participate in creating the future of IT at UMD. You can submit your ideas and provide feedback about potential future system and service enhancements, learn about our governance groups and advisory partners, and discover IT communities of practice you may want to join.

You can also get information about IT security, peek into projects in progress, and see analytics about IT services and... Read More

-- From our faculty and students


Student Awareness Project

By: QUEST Farm team
Hello! We are QUEST Farm, a team of undergraduate students representing the Quality Enhancement Systems and Teams (QUEST) honors program. As a part of our introductory class, BMGT190H, last semester we partnered with the Division of Information Technology in order to help raise awareness of DIT’s services. Our team soon realized that the DIT... Read More
-- From our IT partners


Understanding the UMD Classroom Experience

By: Hilary Gossett, Assistant Director, Academic Facilities, Office of the Senior Vice President and Provost
In the Spring of 2016, the Office of the Provost and DIT partnered to ask the question “what’s it like to teach in a UMD classroom?” The "Classroom Space and Technology Survey" was designed to collect candid feedback from our instructors regarding their experiences teaching in any one of the 320+ general-purpose classrooms on campus. The main... Read More


New ELMS Course Design Production Service
The DIT Learning Technology Design group rolled out a new ELMS Course Design Production Service to university faculty this semester. Instructional designers have created a new look and feel for 7 ELMS spaces so far during the spring term. Request a consultation about this service by sending an email to


Closed Captions and Accessibility
ADA and Section 508 accessibility requirements have recently gone through some revisions. Check out the DIT IT Library knowledge article on Closed Captions and Accessibility Law for the latest recommendations to conform with these requirements.


Gmail Keyboard Shortcuts Save You Time
Would you like to save a little time while managing your inbox? Try turning on Gmail Keyboard Shortcuts. Here's how.


ECAR Annual Technology Survey Reminder
Last year, about half of UMD’s students who participated in the EDUCAUSE Center for Analysis and Research (ECAR) indicated that they wished that their instructors used ELMS-Canvas more. Do you think that using ELMS-Canvas contributes to your academic success? We want to know!


7 Things to Know About the Key Issues in Teaching and Learning (2017)
The EDUCAUSE Learning Initiative (ELI) has surveyed those involved with teaching and learning in higher education “to take the pulse of the group about what’s most exciting, pressing, consequential, and relevant.” This year’s top 7 items are featured in the ELI "7 things" publication.