Leadership Letters

Serving University Aspirations

Jeff Hollingsworth, Vice President and CIO

The Division of Information Technology offers a wide range of services, including phones, email, network access, Wi-Fi, classroom and instructional technology, programming and support for administrative computing systems like Testudo and Payroll and Human Resources, and more. We provide tech support, ways to get computers and software, and resources to help learn to use them. We even offer consulting services related to technology use, business processes, project planning, software development, server operations, data security, and more.

While keeping all of these services running gives us lots to do on a daily basis, the actual purpose of these resources, and everything DIT staff members do, is to help University of Maryland students, faculty, administrators, staff, and researchers achieve their goals -- the ones they have now and the future ones that will come about. Contributing to the learning, teaching, research, innovation, planning, and day-to-day activities that happen at the university is an honor and we are proud to do it.

To help us continue improving how we partner with and support the university community, we are engaging in a new strategic planning process. To develop a strategic plan that is truly helpful, we need input from university community members of all sorts -- about DIT, what you need from us, and how you think those needs will be changing in the future. During the next months, we are going to hold listening sessions with different stakeholders and engage closely with UMD community members to learn what is working for them and what can we do to expand...

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-- From UMD faculty, students, and staff
Voices

Investing in Knowledge (and How We Manage It): Lessons Learned from ServiceNow's 2018 Conference

By: Leighanne Ellis, DIT Knowledge Management Team Lead

Benjamin Franklin said that "an investment in knowledge pays the best interest." I rather agree with him. I may be a bit biased though: My work is in Knowledge Management, and I am the team lead. To say that I am invested in learning and...

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-- IT service news and tips

Connections

Six Ways Video and Audio Can Improve Learning--ATI Media Studio Resources Can Help

Are you seeking new ways to engage your students? Adding audio and video elements to the traditional classroom (and to the online one) can improve learning and make things more interesting. The Academic Technology and Innovation (ATI) Media Studio,...

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IT Insiders

Academic Technology Webinars for Faculty
Learn how to use tools and pedagogical strategies that foster effective teaching and learning at UMD from DIT’s Learning Technology Strategy team! Topics include Getting Started in ELMS-Canvas, rebooting your course for fall, developing content in Panopto, and tools and strategies for ensuring accessibility. Join us for learning technology strategy and IT accessibility workshops in August!

Cloud Computing Instructional Resources
Do you want to include cloud computing in your course? UMD is a member of AWS Academy, a global program that provides educational institutions with access to AWS-authored curricula so they can offer cloud computing instruction to their students. To get started or for more details, please email awsacademy@umd.edu.

Service Highlight: SensusAccess Document Conversion Tool
SensusAccess is a self-service solution that allows UMD community members to automatically convert documents into a range of alternate media, including audio books (MP3 and DAISY), e-books (EPUB, EPUB3, and Mobi), and digital Braille. It can also be used to convert inaccessible documents such as image-only PDF files, JPG pictures, and Microsoft PowerPoint presentations into more accessible and less tricky formats.