Leadership Letters

Serving University Aspirations

Jeff Hollingsworth, Vice President and CIO

The Division of Information Technology offers a wide range of services, including phones, email, network access, Wi-Fi, classroom and instructional technology, programming and support for administrative computing systems like Testudo and Payroll and Human Resources, and more. We provide tech support, ways to get computers and software, and resources to help learn to use them. We even offer consulting services related to technology use, business processes, project planning, software development, server operations, data security, and more.

While keeping all of these services running gives us lots to do on a daily basis, the actual purpose of these resources, and everything DIT staff members do, is to help University of Maryland students, faculty, administrators, staff, and researchers achieve their goals -- the ones they have now and the future ones that will come about. Contributing to the learning, teaching, research, innovation, planning, and day-to-day activities that happen at the university is an honor and we are proud to do it.

To help us continue improving how we partner with and support the university community, we are engaging in a new strategic planning process. To develop a strategic plan that is truly helpful, we need input from university community members of all sorts -- about DIT, what you need from us, and how you think those needs will be changing in the future. During the next months, we are going to hold listening sessions with different stakeholders and engage closely with UMD community members to learn what is working for them and what can we do to expand...

Read More of this Leadership Letter
-- From UMD faculty, students, and staff

Investing in Knowledge (and How We Manage It): Lessons Learned from ServiceNow's 2018 Conference

By: Leighanne Ellis, DIT Knowledge Management Team Lead

Benjamin Franklin said that "an investment in knowledge pays the best interest." I rather agree with him. I may be a bit biased though: My work is in Knowledge Management, and I am the team lead. To say that I am invested in learning and...

Read More of this Voices Article
-- IT service news and tips


Six Ways Video and Audio Can Improve Learning--ATI Media Studio Resources Can Help

Are you seeking new ways to engage your students? Adding audio and video elements to the traditional classroom (and to the online one) can improve learning and make things more interesting. The Academic Technology and Innovation (ATI) Media Studio,...

Read More of this Connections Article

IT Insiders

Terrapin Tech Expo
DIT will host a virtual Terrapin Tech Expo on April 14, 2021 to show off some of what we can do for university community members! The expo showcases resources from the Division of IT as well as some of the commonly used vendors such as Dell, Apple, LinkedIn Learning, and others. Learn more or attend the expo.

Submit a Proposal to Present at the 2021 Innovations in Teaching and Learning Conference
Visit the ITL Conference website to learn more about plans for this year’s two-day event May 24-25. Conference coordinators and your peers want to learn about your efforts to foster and assess innovative learning experiences for your students this past year. Proposals to provide digital presentations will be accepted until April 19.

Student Technology Fee Proposal Period Open
UMD community members are invited to submit proposals for using Student Technology Fee funds online before 5 p.m. on Friday, April 30, 2021. Each year, a portion of Student Technology Fee funds is allocated to award projects proposed by UMD community members. Successful proposals should aim at providing strategic enhancements to campus-wide IT services. Please review the proposal guidelines for more information.

Reminder: Scheduled IT Services Outage
Many IT services will be unavailable on Sunday, April 11, 2021 between 8 a.m. and 8 p.m., including the Student Information System (SIS), University of Maryland Electronic Grading System (UMEG), Testudo, Payroll and Human Resources System (PHR), and more.

IRS Warns University Students and Staff of Impersonation Email Scam
The U.S. Internal Revenue Service has received complaints about an impersonation scam targeting people with email addresses ending in ".edu." The phishing emails display the IRS logo and ask people to click a link and submit personal information in a webform to claim their refund. Learn more.