Division of IT offices will be closed Monday, March 15 through Friday, March 19, 2021. We will reopen on Monday, March 22, 2021.

Additional service modifications are listed below.


IT Service Desk (301.405.1500) and Campus Information Services (301.405.1000)

The Service Desk call center will close at 4 p.m. on Sunday, March 14 and will have the following additional schedule alterations during Spring Break:

  • March 15-19: noon-4 p.m.

Regular hours will resume March 20.


Terrapin Tech

Terrapin Tech (1221 McKeldin - computer sales and support) will close at 5 p.m. on Friday, March 12 and will be closed March 13-21.


Classroom Support Office (301.314.8522)

The Classroom Support office (301.405.2500) will close at 5 p.m. on Friday, March 12 and will be closed March 13 - 21.


Production Services

CICS - service for MVS users:

  • Sunday, March 14 - regular Sunday service
  • Monday, March 15-Friday, March 19 - normal holiday service
  • All other days - normal service

Production Control

Production Control will be closed Monday, March 15 through Friday, March 19 (however, on Friday, March 19, we will continue to select batch as if it were a normal work day). If you have an emergency during the break, please contact Computer Operations (301-405-1093) and they will contact PC's on-call person.  
 


Questions should be directed to the Service Desk at 301.405.1500.