During this time when access to UMD's campus is extremely limited and most operations are being conducted remotely, tech support resources are still available. Please see the details below about available resources March 23-29, 2020.
IT Service Desk (301.405.1500) and Campus Information Services (301.405.1000)
The Service Desk call center will operate during the following hours during the week of March 23-29:
- phone support: Monday-Friday 8 a.m. - 6 p.m.
- live chat and email: Monday-Friday 8 a.m. - 8 p.m.
Terrapin Tech (1221 McKeldin - computer sales and support) is closed along with McKeldin Library. The Terrapin Tech online store is available.
Instructional Design and Learning Technologies
IT staff are available this week to help university community members get ready for teaching and learning remotely. Learn about drop-in webinars and making appointments for 1:1 consultations at keepteaching.umd.edu.
- Student resources for learning remotely
- keepworking.umd.edu - For information about resources to support working remotely
Questions should be directed to the Service Desk at 301.405.1500.