Thanksgiving 2017 Service Hours

Division of IT offices will be closed Thursday and Friday, November 23 and 24 for the university's Thanksgiving break. Offices will reopen on Monday, November 27, 2017.

Additional service modifications are listed below.


Campus Information (301.405.1000)

Campus Information will close at 1 p.m. on Wednesday, November 22 and reopen at 8 a.m. on Monday, November 27.


Service Desk (301.405.1500) and Terrapin Tech (1221 McKeldin)

The Service Desk call center will close at 1 p.m. on Wednesday, November 22 and reopen at 8 a.m. on Monday, November 27.

Terrapin Tech McKeldin (computer sales and service) will operate with reduced hours on Tuesday, November 21 (8:30 am - 5 p.m.) and will close at 1 p.m. on Wednesday, November 22 and reopen according to regular hours on Monday, November 27.


Classroom Support Office (301.405.2500)

The Classroom Support office in the Edward St. John Learning & Teaching Center (301.405.2500) will close at 10 p.m. on Tuesday, November 21 and reopen at 7:30 a.m. on Monday, November 27.


Software Licensing

Software Licensing (2102 Patuxent Building) will close at 1 p.m. on Wednesday, November 22. Software Licensing will resume normal hours at 10 a.m. on Monday, November 27.


Production Services

CICS - service for MVS users:

  • Thursday -- normal holiday service
  • Friday -- normal holiday service
  • Saturday -- normal Saturday service
  • Sunday -- normal Sunday service

ARES (service for Web Administrative Applications) and TESTUDO (service for Web Student Applications) will offer normal service throughout the holiday weekend.


Questions should be directed to the Service Desk at 301.405.1500.